Warranty
Please email us at contact@luxandmiles.com, if you need to file damage and warranty claims indicating the specific problem, and we will contact you ASAP to discuss further and determine how best to resolve the issue. We will send you parts or materials for defective equipment per the product warranty.
CADILLACS
2-year warranty on vertical bars and overhead frame, and related welding
3-year warranty on the components of the wooden frame
1-year limited warranty on straps, loops, and spring clips
Limited lifetime warranty on all other components
90-day limited warranty on upholstery
REFORMERS
1-year limited warranty on wear and tear items, such as loops, plastic pulley bars, wheels, straps, Footbar covering, and spring covers
2-year warranty on the components of the wooden frame or aluminum frame
1-year warranty on aluminum rails and components of the metal frame
Limited lifetime warranty on all other components
90-day limited warranty on fabric and upholstery
LADDER BARRELS
* 2-year warranty on the components of the wooden frame or aluminum frame
* 1-year limited warranty on wear and tear items, such as loops, plastic pulley bars, wheels, straps, Footbar covering, and spring covers
* 1-year warranty on aluminum rails and components of the metal frame
* Limited lifetime warranty on all other components
*1-year limited warranty on fabric and upholstery
COMBO WUNDA CHAIRS
1-year warranty on a metal frame, and related welding
1-year warranty on the components of the wooden frame or aluminum frame
1-year limited warranty on tension springs and ports
Limited lifetime warranty on all other components
90-day limited warranty on upholstery
REFORMER FULL TRAPEZES
1-year warranty on a metal frame, and related welding
2-year warranty on the components of the wooden frame or aluminum frame
1-year limited warranty on straps, loops, and spring clips
1-year limited warranty on tension springs and ports
Limited lifetime warranty on all other components
90-day limited warranty on upholstery
REFORMER TOWERS
1-year warranty on a metal frame, and related welding
1-year warranty on the components of the wooden frame or aluminum frame
1-year limited warranty on straps, loops, and spring clips
1-year limited warranty on tension springs and ports
Limited lifetime warranty on all other components
90-day limited warranty on upholstery
L&M SPINE CORRECTOR
1-year warranty on the components of the wooden frame
90-day limited warranty on upholstery