Warranty

Warranty Policy

The warranty applies from the invoice date of the original purchase. Any parts repaired or replaced under the terms of this warranty will remain covered for the remainder of the original warranty period.

If you need to file a damage or warranty claim, please email contact@luxandmiles.com with details of the issue. Our team will contact you promptly to discuss the situation and determine the best way to resolve it. Parts or materials for defective equipment will be provided in accordance with the product warranty.

Beyond the warranty period, we continue to support all Lux & Miles customers with expert advice, troubleshooting tips, and replacement parts. Every part can be purchased directly through us, ensuring perfect compatibility and consistent quality with your original equipment.

 

CADILLACS

  • 1-year warranty on vertical bars and overhead frame, and related welding

  • 1-year warranty on the components of the wooden frame

  • 1-year limited warranty on straps, loops, and spring clips

  • 90-day limited warranty on upholstery

REFORMERS

  • 1-year limited warranty on wear-and-tear items such as loops, pulley bars, wheels, straps, footbar covering, and spring covers

  • 1-year warranty on the components of the wooden or aluminium frame

  • 1-year warranty on aluminium rails and components of the metal frame, box, carriage, and pulleys

  • 90-day limited warranty on fabric and upholstery

LADDER BARRELS

  • 1-year warranty on the components of the wooden or aluminium frame

  • 1-year limited warranty on wear-and-tear items such as loops, pulley bars, wheels, straps, footbar covering, and spring covers

  • 1-year warranty on aluminium rails and components of the metal frame

  • 90-day limited warranty on fabric and upholstery

WUNDA CHAIRS

  • 1-year warranty on the metal frame and related welding

  • 1-year warranty on the components of the wooden or aluminium frame

  • 1-year limited warranty on tension springs, carriage, and pulleys

  • 90-day limited warranty on upholstery

REFORMER FULL TRAPEZES

  • 1-year warranty on the metal frame and related welding

  • 1-year warranty on the components of the wooden or aluminium frame

  • 1-year limited warranty on straps, loops, and spring clips

  • 1-year limited warranty on tension springs, carriage, and pulleys

  • 90-day limited warranty on upholstery

REFORMER TOWERS

  • 1-year warranty on the metal frame and related welding

  • 1-year warranty on the components of the wooden or aluminium frame

  • 1-year limited warranty on straps, loops, and spring clips

  • 1-year limited warranty on tension springs, carriage, and pulleys

  • 90-day limited warranty on upholstery

SPINE CORRECTOR

  • 1-year warranty on the components of the wooden frame

  • 90-day limited warranty on upholstery

PED-O-PULL

  • 1-year warranty on the metal frame and base plate

  • 1-year limited warranty on springs, rods, and fasteners

  • 90-day limited warranty on padding and upholstery (if applicable)

HALF-BODY SAUNA

  • 1-year warranty on heating elements, digital control panel, and wooden structure

  • 6-month limited warranty on electrical components, switches, and wiring

  • 90-day limited warranty on accessories and seating cushions