• Send Us a Message
  • Warranty


    The warranty will be applied from the invoice date of the original purchase. Any parts repaired or replaced under the terms of this warranty will still follow the terms of the warranty for the remainder of the warranty period.

    Please email us at info@luxandmiles.com, if you need to file damage and warranty claims indicating the specific problem, and we will contact you ASAP to discuss further and determine how best to resolve the issue. We will send you parts or materials for defective equipment per the product warranty. 

    CADILLAC GX CLASSIC

    2-year warranty on vertical bars and overhead frame, and related welding
    3-year warranty on the components of the wooden frame
    1-year limited warranty on straps, loops, and spring clips
    Limited lifetime warranty on all other components
    90-day limited warranty on upholstery

    REFORMER GX CLASSIC

    1-year limited warranty on wear and tear items, such as loops, plastic pulley bars, wheels, straps, Footbar covering, and spring covers
    2-year warranty on the components of the wooden frame
    1-year warranty on aluminum rails and components of the metal frame
    Limited lifetime warranty on all other components
    90-day limited warranty on fabric and upholstery

    LADDER BARREL GX CLASSIC

    * 2-year warranty on the components of the wooden frame

    * 1-year limited warranty on wear and tear items, such as loops, plastic pulley bars, wheels, straps, Footbar covering, and spring covers

    * 1-year warranty on aluminum rails and components of the metal frame

    * Limited lifetime warranty on all other components

    *1-year limited warranty on fabric and upholstery

    COMBO WUNDA CHAIR GX CLASSIC

    1-year warranty on a metal frame, and related welding
    1-year warranty on the components of the wooden frame
    1-year limited warranty on tension springs and ports
    Limited lifetime warranty on all other components
    90-day limited warranty on upholstery

    REFORMER FULL TRAPEZE CLX

    1-year warranty on a metal frame, and related welding
    2-year warranty on the components of the wooden frame
    1-year limited warranty on straps, loops, and spring clips
    1-year limited warranty on tension springs and ports
    Limited lifetime warranty on all other components
    90-day limited warranty on upholstery

    REFORMER FULL TRAPEZE COMBINATION CLX PLUS

    1-year warranty on a metal frame, and related welding
    2-year warranty on the components of the wooden frame
    1-year limited warranty on straps, loops, and spring clips
    1-year limited warranty on tension springs and ports
    Limited lifetime warranty on all other components
    90-day limited warranty on upholstery

    REFORMER APX

    1-year limited warranty on wear and tear items, such as loops, plastic pulley bars, wheels, straps, Footbar covering, and spring covers
    1-year warranty on the components of the wooden components
    1-year warranty on aluminum rails and components of the metal frame
    Limited lifetime warranty on all other components
    90-day limited warranty on fabric and upholstery

    REFORMER TOWER GLS

    1-year warranty on a metal frame, and related welding
    1-year warranty on the components of the wooden frame
    1-year limited warranty on straps, loops, and spring clips
    1-year limited warranty on tension springs and ports
    Limited lifetime warranty on all other components
    90-day limited warranty on upholstery

    L&M SPINE CORRECTOR
    1-year warranty on the components of the wooden frame
    90-day limited warranty on upholstery

    STUDIO PACKAGE

    All of the above

    PILATES PACKAGE

    All of the above (except Ladder Barrel)

    PLATINUM PACKAGE

    All of the above

    EFFICIENCY PACKAGE

    Reformer Trapeze Combination CLX , Wunda Chair GX Classic, Ladder Barrel GX Classic